Founded in 2005 and headquartered near Stuttgart, Germany, TeamViewer is a leading global provider of secure remote support software with a focus on the small and medium business (‘SMB’) market. The company offers an easy-to-install-and-use solution encompassing remote access administration, multi-user web-conferencing, desktop and file sharing. The software is charged as a licence to corporate/business customers but is free for personal/private use. It is currently used in c.200 countries and is available in 34 languages.



Why we backed them

  • To leverage its market leadership. It is a global leader in secure remote support software with a unique viral distribution approach with more than 1.9bn activated devices and about 600k commercial customers
  • To showcase its attractive market fundamentals: Remote support market is subject to attractive double-digit growth dynamics driven by mobile workforce, device proliferation, Bring Your Own Device and IT Outsourcing
  • To build on its scalable and high margin business model: SaaS-like business model with high share of recurring revenues

The investment strategy

  • To consolidate and grow its position as the No.1 global player in SMB segment through increased free-to-pay conversion and upselling initiatives
  • Invest to expand product portfolio and promote cross-sell opportunities
  • To expand further into fast growing emerging geographies

The metrics


Acquisition year


Transaction value


Devices activated


Commercial customers